Pre-Requisites
To become a Telecom wholesale customer you'll need:
Billing
You need to have the ability to bill your end-users. We will provide a monthly file detailing your Telecom Wholesale costs. Your billing system can use this information to invoice your end-users.
Customer support
A call centre with capacity to meet your end-users' needs for service and the ability to manage basic faults.
Trading history and payment security
A completed credit application, credit evaluation and a form of payment security.
Credit Application Form (pdf, 25kB)
Contractual arrangements
A Wholesale Services Agreement, Operations Manual and Service Level Agreement which will together underpin your relationship with us. Different contractual arrangements apply for interconnect services.
Wholesale Services Agreement (pdf, 320kB)
Operations Manual (pdf, 408kB)
Service Level Agreement (pdf, 286kB)
Interconnect Agreement - Fixed (pdf, 271kB)
Interconnection Agreement - Mobile (pdf, 401kB)
